BENGALURU: After declaring that Infosys aims to be a $20-billion company by 2020, Chief Executive Vishal Sikka has started laying down a blueprint towards achieving that goal. Plans include heavy-mining the company's top 100 clients with dedicated partners for each, driving up margins through automation, squeezing higher share of revenues from services such as consulting, and acquisitions.
Sikka, attempting to orchestrate a turnaround in the fortunes of Infosys, is personally spending more time with the company's top 100 customers such as Bank of America and Apple. He has made it a top priority for the company's senior management to help mine these accounts, according to three people familiar with the developments.