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The company's solutions are notable for their flexibility, adaptability and cost-effectiveness. Component-based tools are easy to integrate with existing systems and are very simple to use and reuse. This means a very fast return on investment. Consultancy is focused on delivering tangible and measurable business benefit.EDW has used its experience in Workflow, and the latest Java and XML technology, to develop an innovative suite of component solutions for the energy and utility market.The Energy Retail Suite (ERS), originally developed in partnership with Electricity Direct (now part of Centrica), reaped huge tangible benefits for the company, including improved customer service, reduced operating costs, and allowing a solid platform for future growth. The project won the IT Initiative of the Year Award at the 2001 Utility Industry Awards. ERS was then used as the systems platform for Electricity 4 Business, which in 3 years grew from nothing to supporting 40,000 SME customers. Unfortunately E4B became a victim of the credit crunch and was unable to raise the finance needed to support its growth.

eFuture Information Technology, Inc., through its subsidiary, eFuture (Beijing) Royalstone Information Technology, Inc., provides front-end supply chain management software and services in the People's Republic of China. Its software solutions include e-Future ONE Visual-DRP, a Web-based product designed to meet the distribution and network management needs of manufacturers; e-Future ONE DMS, a mini-enterprise resource planning application utilized by wholesalers and distributors in the consumer goods industry; e-Future ONE POS-ERP, a software solution designed to meet the demands of retailers for goods flow, order flow, information flow, and cash flow management; and e-Future ONE LRP, an application for distributors or logistics companies to improve warehouse management, transportation management, and logistics management. The company also offers e-Future ONE SCM, an application designed to promote collaborative business between retailers and their suppliers; e-Future ONE CPFR/VMI, a program that provides customers with collaborative planning, forecasting, and replenishment features; e-Future ONE CRM, a system tool mining and analyzing customer data for retailing operations; eFuture ONE SRM for managing an enterprise's interactions with the organizations that supply the goods and services it uses; e-Future ONE BI, a program designed for intelligent distribution; and e-Future ONE eWalkman, an all-in-one portable payment system, which can place information at both the operator and customer locations. In addition, e-Future provides software updates, maintenance, project management, and consulting services. It offers integrated software and service solutions to manufacturers, distributors, wholesalers, logistics companies, and retailers in China's front-end supply chain market, primarily in the retail and consumer goods industries. The company was founded in 1997 and is headquartered in Beijing, the People's Republic of China.

eGain Communications Corporation provides customer service and contact center software that enables companies to build customer interaction hubs worldwide. It offers eGain Service 8 suite of applications, which consist of integrated applications for Web self-service, email management, paper and fax management, chat, co-browsing, SMS, call tracking and resolution, proactive notifications, cross-channel knowledge management, case management, and service fulfillment. These applications are built on the eGain OpenCIH platform, an integrated customer interaction hub platform that includes end-to-end service process management, multichannel, multisite contact center management, and certified out of the box integrations with call center, content, and business systems. The company also provides value-added services comprising email spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers, as well as offers solution-as-a-service for its software suite. In addition, it provides professional services, such as consulting and education services, as well as offers technical support services. eGain Communications primarily serves customers operating in telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing, and consumer industries. The company was founded in 1997 and is headquartered in Mountain View, California.

Elateral tackles global marketing collateral with flair. Elateral offers a suite of Web-based tools that allow clients to create, modify, and approve visual marketing communications documents and order production and delivery from printers. Its Elateral MSP family of collaborative applications -- which targets the production of advertising and marketing materials (such as brochures) for use in print, direct marketing, and e-mail communications applications -- is available in multiple languages, including Chinese and Russian. Customers include Coca-Cola and Cisco Systems. Founded by Richard Watney in 1998, Elateral has offices in the UK and the US.

Elcom develop a range of on-demand eProcurement and eMarketplace Systems for both Private and Public Sector clients around the world. The flagship eProcurement application has been powering the award-winning eProcurement Scotl@nd Service since 2001. As well as being available to individual customers as a fully-integrated solution, Elcom's P2P System, PECOS, is also now available as an integral part of the Visa eMarketplace that links eProcurement and ePayment in a single, easy to use, service.

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