ServicePower Technologies makes scheduling software for companies with a large field-service workforce. The software includes functions for online appointment booking, job scheduling and rescheduling, problem reporting, and dispatching. The company also offers implementation, support, and maintenance services. Customers include Avaya, British Sky Broadcasting, General Electric Company, Siemens, and Worcester Heat. With its acquisition of Keyprestige in 2004, ServicePower has added Web-based warranty claims processing software and outsourcing services, including electronic dispatch, claims processing, audit, and service provider recruitment.