Spanlink Communications, Inc. was founded in 1988 by former CEO Brett Shockley and other investors. Spanlink Communications provides call center agents and administrators with information management software and systems to process customers and route calls efficiently. It also offers applications for automated, self-service customer assistance, as well as Web conferencing systems for conducting meetings and presentations. Most of the company's software is built on Cisco System's technologies as part of a reseller partnership agreement. In addition to software, Spanlink also provides consulting, training, support, and systems integration services.

Established in 1974, RCG provides a variety of IT services from a network of US offices as well as a software development center in the Philippines. Business and technology planning, project management, business intelligence and data delivery, quality assessment and software testing, and application management are chief among its offerings. Services can be delivered on-site, off-site, or through off-shored operations. RCG serves more than 350 clients and has consulted customers as diverse as Abbott Laboratories, the Port Authority of New York and New Jersey, and Yale University.

DrugLogic, Inc. specializes in developing analytical tools for managing risks related to drug safety issues. DrugLogic is dedicated to designing, developing and delivering products that provide the latest innovations and state-of-the art solutions in support of pharmacovigilance and drug safety surveillance practices for both pharmaceutical and biotech companies. Its proprietary Qscan? product monitors both company proprietary adverse event data and publicly available data sources.

Paraben was founded in 1999. Paraben's thumb-sized CSI Stick can copy the contents of a cell phone with the push of a button. Its P2 Commander software scans hard drives for data and the Device Seizure does the same for mobile devices such as PDAs and GPS systems. Corporations, government agencies, and law enforcement agencies use Paraben Corporation's hardware and software. The company also offers expert witness testimony for the courts.

When you invest in a workforce management solution from IEX you get more than just a great product. You get IEX commitment to helping you achieve success. Since 1988 IEX has been helping businesses like yours successfully optimize the performance of their contact centers. IEX unique combination of people, product and service philosophy is what truly sets us apart. A total-solution approach to implementation and service ensures IEX customers receive full-benefit from IEX workforce management solutions. Experience gained from working in actual contact center environments lets us see things from your point of view. IEX understand the challenges you face and know how to overcome them.IEX Corporation full range of installation, training, consulting and support services are coordinated and focused on establishing an environment that creates successful deployments and real-world results within your center. Forging active partnerships with, and between, IEX customers we create a “community of success” that assures long-term results.The product of people, processes and technology equals more than just a product. It is a total solution for improving planning, enhancing performance, streamlining tasks, and integrating data in your center – and it all connects with IEX. Connect with us and discover how IEX can play a part in your success.

Patni Computer Systems Limited provides information technology services and business solutions. Its services include application development, application maintenance and support, packaged software implementation, infrastructure management services, product engineering, business process outsourcing, and quality assurance services. The company offers its services to customers through industry practices in insurance, manufacturing, financial services, telecommunications, and other industries, including retail, media and entertainment, energy and utilities, logistics and transportation, and life sciences. It also has technology practices that offer research, design, and development services for product engineering and independent software vendors. The company operates primarily in United States, Europe, Japan, and India. Patni Computer Systems Limited was incorporated in 1978 and is based in Mumbai, India.

Raymark’s philosophy stresses the importance of treating each new market as a separate entity with its own values, requirements, and policies. Winning over each region on a local level ensures the cumulative global success of a retail organization. Xpert-Series’™ multi -currency, multi-language, and multi-tax capabilities make the system configurable on both a local and international level. Its ability to handle various types of retail business models, coupled with its global-ready functionality, is the reason so many top retailers choose to partner with Raymark whether they are conducting business at home or expanding into emerging markets.

Quality Systems, Inc. engages in the development and marketing of healthcare information systems in the United States. Its system automates various aspects of medical and dental practices, as well as networks of practices, such as physician hospital organizations and management service organizations, ambulatory care centers, community health centers, and medical and dental schools. The company offers proprietary electronic medical records software and practice management systems under the NextGen product name. Its product categories of the NextGen suite include electronic health records, enterprise practice management, enterprise appointment scheduling, enterprise master patient index, NextGen image control system, managed care server, electronic data interchange, system interfaces, Internet operability, and a patient-centric and provider-centric Web portal solution. The company also offers NextGen Express designed for small practices and NextGen Community Health Solution; and revenue cycle management services, which include billing and collections services for medical practices. In addition, it offers hardware and software installation, maintenance and support, and system training services, as well as electronic data interchange/connectivity products. Quality Systems, Inc. was founded in 1974 and is headquartered in Irvine, California.

Qarbon, Inc. provides presentation software and its own patented Viewlet technology to address tasks such as employee training, online marketing, and customer support. Qarbon's customers hail from the business, government, and education sectors and include Pfizer, Edison, the BBC, Oracle, Cisco, and NASA, amongst a host of others. The company was founded by chairman and chief financial officer Patrick LeGranche in 1997.

Founded in 1987, Silvon Software, Inc. provides enterprise performance management analytic software for customers in the manufacturing, wholesale distribution, and retail sectors. Silvon's software includes applications for analyzing large volumes of data related to customer relationship management, inventory performance, marketing performance, manufacturing performance, profitability, sales performance, and supplier relationship management. Silvon Software wants businesses to know where they stand when it comes time to evaluate their performance. Silvon Software's customers have included Sony, Danone, HarperCollins Publishers, and Bristol-Myers Squibb.

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