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CTI Group (Holdings) Inc. and its subsidiaries design, develop, market, and support intelligent electronic invoice processing, enterprise communications management software and services solutions, and carrier class voice over Internet protocol management applications in the United States and the United Kingdom. The company Electronic Invoice Management segment offers software and services primarily to wireless telecommunication service providers. Its product suite includes SmartBill, SmartBill Connect, Analysis, and Analysis Online software and service solutions. CTI Groups Telemanagement segment provides software and services to manage end user usage of multi-media communications services and equipment. It offers Proteus products, including Office, Trader, Enterprise, and Service Bureau to track communications activities for companies, institutions, and government agencies. This segment products facilitate call recording and accounting, cost allocation, client bill-back, analysis of trunk traffic, calling and usage patterns, toll fraud detection, directory services, and integration with other private branch exchange peripheral products, as well as integrates Internet, email, and mobile data analysis and reporting. The company Hosted Voice Over Internet Protocol segment provides software and services that enable managed and hosted customers of service providers to analyze voice, video, and data usage, as well as to record and monitor communications, and perform administration and back office functions. Its products comprise SmartRecord IP that provides integrated call recording options to service providers for their hosted and managed service customers; and emPulse, a Web-based communications traffic analysis solution. CTI Group Patent Enforcement Activities segment involves in licensing, protection, enforcement of the company intellectual property, including patents. The company is based in Indianapolis, Indiana.

CustomCall Data Systems handles the bills for the telecommunications industry. CustomCall Data Systems CustomCall Management System and e-bill applications help local and long-distance phone companies and VoIP (Voice over Internet Protocol) providers to process customer orders, handle account activation and technical support services, and manage billing and collections efforts. The company, which was founded in 1993, offers its management system as a licensed product or a hosted service.

CustomerSat, the leading provider of Enterprise Feedback Management solutions, has enabled enterprises to build customer satisfaction and loyalty for over a decade. CustomerSat helps companies retain at-risk customers, valuable employees and partners, optimize overall business performance and save millions of dollars every year.

Company: About CYA Technologies, an enChoice® company Companies invest extensive resources in their enterprise content management (ECM) systems in order to realize business efficiencies that will ultimately improve their bottom lines. What most companies don’t realize, however, is that their ECM investments are threatened by chronic, revenue-draining logical failures, which cause over 80% of all ECM data loss* and result in the loss or corruption of one, several, or thousands of pieces of information. These incidents are caused by common occurrences such as programmatic and user errors, malfeasance, viruses, and metadata corruption, and their ramifications include stiff fines and penalties, lost productivity, lost business opportunities, negative brand exposure, decreases in stock value, and in extreme cases, business shutdowns and criminal prosecution.

CyberShift's Workforce and Expense Management solutions enable the clients to dramatically enhance their ability to proactively plan, manage and control the two largest variable costs for most businesses: people and employee expenses. As an organization CyberShift, Inc. are dedicated to providing in-depth and high quality services to clients, to consistently invest in applying leading-edge technologies to solve clients' workforce and expense management challenges and to continuously improve own operations and processes to be an outstanding long-term business partner. CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's needs.

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