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Portrait Software enables organizations to engage with each of their customers as individuals, resulting in improved customer profitability, increased retention, reduced risk, and outstanding customer experiences. This is achieved through a suite of innovative, insight-driven applications which empower organizations to create enduring one-to-one relationships with their customers.The Portrait suite seamlessly integrates the world's most advanced customer analytics, powerful inbound and outbound campaign management, and best-in-class business process integration to drive real time customer interactions that communicate precisely the right message through the right channel, at the right time.

PowerSteering is backed by leading institutions, managed by a veteran team of executives and committed to creating long-lasting and rewarding customer relationships. We work closely with our customers to ensure their success with PowerSteering and full return on their investment.

PPM 2000 has a high-tech take on incident management. Businesses use the company's software to document, investigate, and analyze incidents relating to the safety and security of employees and visitors across departments and locations. Its Perspective application standardizes incident reports and helps identify trends. The company also offers consulting, customization, implementation, and training services. It counts Actuate, Hewlett-Packard, and Microsoft among its development partners. PPM 2000's clients have included American Airlines, Constellation Energy Group, Massachusetts General Hospital, and TeleCheck.

Primal Solutions provides software used by telecommunications providers for functions such as billing, network mediation, and customer management. Primal Solutions also offers a variety of professional services such as consulting, support, maintenance, installation, and training. Customers have included cable companies Time Warner Cable and Bresnan Communications as well as Internet service providers such as EarthLink and America Online. Special Situations Fund owns about 58% of the company.

Procera Networks, Inc. provides traffic awareness, control, and protection products and solutions for broadband service providers worldwide. The company provides PacketLogic, a traffic and service management system, which comprises five modules, including traffic identification and classification; traffic shaping; traffic filtering; flow statistics; and Web-based statistics. Its customers include Internet service providers, wireless service providers, cable multi-service operators, telecommunications companies, large businesses operating own internal networks, and education and government institutions. The company sells its products through its direct sales force, resellers, distributors, and system integrators under the PacketLogic brand. Procera Networks, Inc. was founded in 2002 and is headquartered in Los Gatos, California.

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