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Convergys Corporation provides relationship management solutions worldwide. The company operates in three segments: Customer Management, Information Management, and Human Resources Management. The Customer Management segment provides agent-assisted solutions, including customer service, customer acquisition, customer retention, technical support, back office, and business-to-business solutions. This segment also offers automated self-service solutions comprising cost containment, adoption acceleration, and revenue realization; and technology solution components, including inter voice portal 6.0, interaction composer, dynamic decisioning solution software, Internet protocol contact center, and media exchange with home zone. The Information Management segment provides business support system and operational support system solutions. These solutions consist of revenue management comprising rating and billing manager, active mediation, and real-time convergent charging; enterprise product management containing product control manager and offer management; and customer relationship solutions comprising customer service manager and field service manager. It also offers the Infinys integrated communications operations management system solution for the broadband convergent video, high-speed data, and telephony markets. The Human Resources Management segment provides global human resource business process outsourcing solutions. Its solutions include benefits administration, compensation solution, human resource administration, learning, organizational development/performance management, payroll administration, recruiting and resourcing, workforce intelligence, and talent management. The company was founded in 1998 and is headquartered in Cincinnati, Ohio.

Conversay is a world leader in speech technology for mobile devices. Our robust voice interface platforms and tools replace keyboards and screens with “Conversational Computing™ .”Proven in the most demanding environments worldwide, Conversay technology excels where conventional speech-to-text applications struggle.

Conversive knows that good conversational skills can improve customer service operations. Conversive, Inc. develops software used to build interactive interfaces for such tasks as customer service, marketing, and advertising. Customers use Conversive's products to gather information from online surveys, enable online marketing campaigns, and enable internal network support and data exchange. The company also offers a variety of related professional services that include consulting, deployment, support, training, integration, and hosting.

Convey Compliance Systems provides software that automates corporate tax reporting and filing for banks, insurers, and large companies. The company's products include its 1099Convey application, a desktop tool that helps businesses of all sizes file IRS forms 1099, 1098, 5498, and W-2. Convey's Taxport software is a tax information reporting application that handles regulatory reporting and withholding management functions. For financial services institutions, Convey also offers account management services for health, retirement, and wealth management accounts, and it offers enterprise tax filing and reporting outsourcing services.

Convio takes an approach con brio to helping not-for-profit organizations, institutions of higher education, and associations raise money, organize volunteer efforts, manage online content, and get their message out. Convio's online constituent relationship management (eCRM) software and services connect potential donors and volunteers to groups they may support, and vice versa. It continues to expand the functionality to its software, adding modules for specialized efforts such as tribute-based fundraising. Convio's clients include the AFL-CIO, The American Red Cross, the ASPCA, NPR, Susan G. Komen For the Cure, and the Texas Exes. Granite Ventures holds a 21% stake in the company.

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