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President Todd Holson founded SureSource LLC in 1989; the original business model involved giving consumers access to manufacturers via toll-free phone lines. SureSource operates online stores that allow its partners -- companies from the brand licensing, manufacturing, and nutritional products industries -- to offer their goods directly to consumers. To support its online businesses, SureSource maintains a contact center, a data center, and a distribution facility at its headquarters.

Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering RightSourcing™, seamlessly blended services from its 32 delivery centers in Bulgaria, Canada, Colombia, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Former CEO Michael Loeb and priceline.com founder Jay Walker began Synapse Group, Inc. in 1991. Publisher Time holds a majority stake in Synapse. The group markets more than 1,000 magazine titles through direct mail, credit card bill inserts, relationships with catalog marketers, and the Internet. Synapse company typically sells subscriptions by credit card then bills renewals automatically. Synapse also markets subscriptions through frequent flier programs, allowing customers to redeem miles for magazines. Clients have included Condo Nast Publications, Hearst Magazines, American Express, and Delta Air Lines.

Synaptic Digital gets the point across to corporate clients in the US. The firm provides digital media services to marketing, communications, investor relations, and other media clients. Offerings include audio and video production, and the distribution of video news releases, short-form promotional videos, live-event broadcasts, audio news releases, and electronic press kits. Its flagship TheNewsMarket.com platform is an online source for video news footage; it has a global distribution network of some 25,000 media outlets in 190 countries. Formerly called The NewsMarket, the firm acquired digital media communications firm Medialink Worldwide in 2009. The merged entity was renamed Synaptic Digital in 2010.

Synergy Global Outsourcing provides contact center, business process, and IT services from facilities in India, the Philippines, Latin America, and Canada. Synergy Global Outsourcing serves clients in such industries as health care, telecom, utilities, consumer products, and financial services. Contact center services include multi-lingual inbound customer support and outbound telemarketing. Among the company's business process services are data entry, order processing, payroll, dispute resolution, and claims administration; its IT offerings include application development, legacy migration, and help desk services.

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