Management consultant and author Kate Zabriskie hit the nail on the head when she said: The customer’s perception is your reality.

In the digital age, an organization's biggest challenge is its customer. More specifically, it’s the way customer expectations are changing rapidly.

BENGALURU: Shriram Properties has raised Rs 125 crore from non-banking financial arm of LIC Housing Finance to develop a residential project in Bengaluru.

The funds will be used to construct Shriram Greenfield, a two-million sq ft residential project being developed across two phases in Whitefield, Bengaluru.

New Delhi: Fair trade watchdog CCI has concluded that the business practices of Flipkart and Amazon are not in violation of competition norms and rejected allegations of abuse of market dominance made by a grouping of online vendors.

Amid concerns expressed in various quarters about alleged unfair business ways in the fast-growing online market place,

New Delhi: Due to a strike by transport workers of Air India, several flights from Mumbai’s Chattrapathi Shivaji International Airport have been delayed, according to a report. The contractual ground staff of Air India Air Transport Services Limited (AIATSL) at Mumbai airport are on a strike since last night to protest against sacking of some workers.

Demonetisation completes 2 years: As India completes two years of demonetisation today, Finance Minister Arun Jaitley has once again come out in support of the exercise explaining how the noteban by the government helped in formalising the economy. Arun Jaitley said that demonetisation helped in tackling black money and expanding the tax base.

The US dollar fell against other major currencies amid market concerns that a split US Congress would affect Washington’s economic policy-making over the remainder of President Donald Trump’s term.

In late New York trading on Wednesday, the euro rose to $1.1454 from $1.1412 in the previous session, and the British pound increased to $1.3146 from $1.3093 in the previous session, Xinhua news agency reported.

The Indian stock markets BSE, NSE will be closed today on the occasion of Diwali Balipratipada. Yesterday, the Sensex and Nifty logged their best Muhurat trading session in 10 years. Kicking off Samvat 2075, the Sensex ended Diwali Muhurat session with gains of more than 245 points, even as the Nifty 50 gained about 70 points. Sensex ended the session 245.77 points higher at 35,237.68, while the Nifty 50 zoomed about 68.4 points to 10,598.40.

The Kerala government is preparing to set up a nano space technology Park with technical support from the Indian Space Research Organisation (ISRO). An MoU (memorandum of understanding) on this will be signed soon.

The state Cabinet has given the go-ahead for the space park initiative with the Vikram Sarabhai Space Centre (VSSC), the rocket science node of the ISRO, sources in the Kerala CMO told FE. The facility is likely to start functioning from June 2019.

Aiming to leverage the latest developments in the telecom sector to offer services like self-driving vehicles and robotic surgery under the Digital India mission, the Department of Telecommunications (DoT) is considering offering frequency bands like 24 GHz, 27 GHz and 31 GHz for launching fifth generation, or 5G, services.

Tata Steel's upcoming special economic zone (SEZ) at Gopalpur in Odisha has started investing in creating infrastructure under the first phase of the project, just days ahead of approval expiry deadline in the middle of November.

With the receipt of environmental clearances, Tata Steel has started putting in the first phase of investment of about Rs 390 crore on the required infrastructure, an official of Tata Steel told DNA Money.

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