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This Canadian call center is poised to answer the phone in both English and French. TigerTel provides multilingual call center and customer relationship management services from 12 locations across the country. The company's services include inbound and outbound services, Web response, and voice messaging. It performs customer acquisition and retention, emergency response, online sales and order entry, market research, lead capture, and management of customer support and comment lines. Clients have included Ceridian, RE/MAX, and Energy Source Canada. The company was acquired in 2009 by 7212747 Canada (also known as SwiftCo). The combined company retained the TigerTel name.

tw telecom, headquartered in Littleton, CO, is a leading provider of managed networking solutions to a wide array of businesses and organizations in 75 markets spanning 30 states and D.C. As one of the country's premier competitive service providers, tw telecom integrates data, dedicated Internet access, and local and long distance voice services for long distance carriers, wireless communications companies, incumbent local exchange carriers, and enterprise organizations in healthcare, finance, higher education, manufacturing, and hospitality industries, as well as for military, state and local government. We began our business in 1993 as a joint venture with Time Warner Cable (now a unit of Time Warner Inc.). Since 1997, we focused on delivering services to business customers, including carriers and governmental entities, and on expanding from dedicated services into Voice Services, Internet and data.

TelePacific is a facility based Competitive Local Exchange Carrier headquartered in downtown Los Angeles. In business and growing since 1998, the company is the largest competitor to AT&T, Verizon and CenturyLink in its California and Nevada footprint. It provides telecom services on its own switches and network infrastructure and employes more than 1,100 employees in 40 regional offices and call centers. A private company, TelePacific’s executive team has been in the public eye for decades. CEO Dick Jalkut has nearly four decades of top experience in the telecom industry. He served as president, CEO, and chairman of NYNEX Telephone Companies, which included New York Telephone, New England Telephone and the NYNEX Service and Technology companies. During his 32-year tenure with NYNEX and its predecessors, Jalkut oversaw the voice, data, Internet and usage services of NYNEX’s seven state operation.

Volubill has been providing communications providers with business critical solutions for network to customer charging and control. These provide the basis for a range of high value, real-time applications such as revenue management, intelligent usage policy management and subscriber usage monitoring. Volubill provides these solutions to fixed, mobile and FMC (fixed mobile convergent) operators worldwide, irrespective of the underlying network technology such as DSL, WiFi, WiMAX, GPRS, EDGE, HSPA, pre-IMS and IMS. By bringing these business critical functions right into the network for the first time, Volubill makes them a truly real-time operation, with access to the vital product, pricing, customer usage and QoS information required to accurately charge and control customers at the very instant they are using a service.

Warwick Valley Telephone Company provides communication services to the residential and business customers. It operates in two segments, telephone and online. The Telephone segment provides telecommunication services, including local network services, network access services, and long distance services, as well as directory services, which include publishing and sale of yellow and white page advertising in print and online; wholesale services; and voice conferencing services. It also offers billing and collections services to other carriers; and resells toll telephone services. The Online segment provides broadband and dial-up Internet access services, voice over Internet protocol services, and video over its landline network. It also offers digital television services, as well as banner advertising, domain name registration, and Web hosting services. The company provides its services in the towns of Warwick, Goshen, and Wallkill, New York; and the Townships of Vernon and West Milford, New Jersey. Warwick Valley Telephone Company was founded in 1902 and is based in Warwick, New York.

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