Wipro, Etiya partner to deliver digital services
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IT major Wipro on Wednesday announced a strategic partnership with software vendor Etiya to enable communication service providers deliver digital services.
The joint solution, offered by Etiya and Wipro, offers communication service providers capabilities to deliver digital services that addresses the requirements of the future market and customer expectations, a company release said.
The customer experience is focused around domains such as Sales and Marketing, Omni Channel Access, Social Listening and Analysis and B2B Extensions, it said.
“The joint product solution will also focus on enabling better business agility and operational flexibility with minimal impact on the communication service provider’s business operations,” Wipro Senior Vice President, Communications Anil K Jain said.
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