In a bid to tackle the call drop menace, Government has launched an Integrated Voice Response System (IVRS) system at multiple locations including Delhi and Mumbai to obtain direct feedback from subscribers on call quality. The feedback will be shared with operators so they can take corrective steps in the problem areas and address the issue of call drops. The IVRS system will be extended to the entire country shortly, an official release said.

NEW DELHI: Twitter and ICICI Bank announced a partnership on Wednesday that is aimed at integrating additional digital customer care support features to benefit customers with direct online response to their queries and feedback in real-time, Twitter said in a statement. The social networking platform said ICICI Bank is the first bank in India to implement the new features to its Twitter account @ICICIBank_Care for social customer care.

DUBAI: Hinduja Group flagship Ashok Leyland has launched Oyster staff bus in Saudi Arabia, the third product from India's second largest commercial vehicle manufacturer in the kingdom in six months.

The automaker had launched Falcon 66 seats and 56s school bus in July, Oyster midi-41 seater school bus in November and now come up with Oyster 33 seater staff variant.

ED has arrested a manager of a Kotak Bank branch here in connection with its money laundering probe in a criminal case of detection of nine alleged fake accounts with deposits worth Rs 34 crore post demonetization.

Officials said the agency arrested the manager of the bank's branch in the K G Marg area here, late last night after questioning.

State Bank of India (SBI) rejected reports that Rs 1,300 crore cash has been deposited in its various branches in Arunachal Pradesh after demonetization saying no such deposits were found after minutely verifying the relevant records.

SBI Regional Manager Sakya Sinha Bairagi in a statement today said, "We have verified all our relevant records minutely and found that no such deposits were made in any branch of the SBI in the state under Itanagar region." He said, the Itanagar region (SBI) has 43 branches out of which 26 are in Arunachal Pradesh.

Over 50 passengers were on Wednesday injured when 15 coaches of the Ajmer-Sealdah Express derailed near Rura Railway Station in Kanpur Rural district, the second rail accident in the region in two months.

While soon after the mishap that took place at 5:30 am, IG (Kanpur range) Zaki Ahmed said two of the seriously injured passengers had died, General Manager, North Central Railway Arun Saxena said the railway medical team at the spot has no information of any death.

The report on Digital Payments, prepared by the committee headed by former Finance Secretary Ratan P. Watal, was put in public domain on Tuesday and suggests outsourcing electronic fund transfer systems like RTGS and NEFT and making the service available round the clock.

"RBI should progressively increase their timings over due course. Upgrade payment systems like RTGS and NEFT to operate on 24x7 basis in due course of time. Consider outsourcing the function of operation of payment systems like Real Time Gross Settlement (RTGS) and National Electronic Fund Transfer (NEFT)," the report said.

Increased focus by central and state governments on improving the road network and transportation under the Bus Rapid Transit System (BRTS) has provided a boost to bus purchases, helping the segment buck the broader demand trend.

Implemented in Ahmedabad, Pune, Rajkot, Bhopal, Indore, Surat and Amritsar, the BRTS has found several takers. Its acceptance as a smarter and cheaper alternative to the metro rail have pushed several state governments to adopt it.

Market regulator Securities and Exchange Board of India (Sebi) is finalising norms for allowing options in commodities, albeit cautiously.

While the decision is expected to be taken soon, experts have suggested various other measures which could be taken simultaneously to achieve the objective of increasing the hedging by farmers. These objectives were also discussed during the meeting of the regulator with stakeholders and also with the commodity market advisory committee recently.

Tata Motors on Tuesday roped in Bollywood star Akshay Kumar as brand ambassador for its commercial vehicle (CV) business unit.

"Indian cinema's 'original Khiladi' will make his blockbuster entry in this new role at the launch of Tata Motors' latest offering in commercial vehicles, slated in January 2017," the company said in a statement.

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